sales@integratedwebservices.net

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Mon-Fri: 8am-6pm (After hours use Whatsapp)

Agency Committed to Helping Businesses Grow

Most common questions

How long will the website design process take?

From the time we get all your content from you the client (images, text, logos, videos and pay gateway information) it will take 5-7 days for your first site preview.

Can I cancel my packages?

We will do our best to help you get the site of your dreams and we never ever want to see a client go, but if you just not able to continue to pay for your package for any reason,  Please call us and we will work something out.

What is Monthly Security Updates?

These involve updating your website plugins, themes and Captcha.

What is the 30 min / 1 hour Monthly Content Updates?

The monthly update time ie: 30 min or 1 hour monthly content updates will be used for content changes to your website. This would include new blog posts, change of contact information or other content, updating images / videos.

How quickly can I have issues resolved so that I don’t loose business?

Depending on the complexity of the issue, turnaround times on technical issues range from same day (a matter of an hour or less) to as many as 24 hours.

What is Automated Recurring Billing? How does it work?

Automated Recurring Billing is a requirement on all website subscriptions packages where an ongoing monthly invoice is issued. All our subscription packages make use of automated recurring billing. Clients who have elected to go with the monthly packages accept the terms of recieving monthly automated payments from iWeb Services upon making thier first payment. For more info refer to our Terms & Conditions

How do I get help or support?

Once you become a client, you will have access to our client portal. In this section you can view or manage all your invoices, services and you can submit tickets from your client area.

Can I sell my products on my website?

The commerce option is available on the business package. This will give you all the needed features to be able to sell your products safely online.

What happens if I have an existing domain and or hosting package?

Thats no problem at all. We will point the domain to us – and with the c panel / WordPress admin access – we will develop your site.

I have text content for my site, but no logo or images - what do I do?

We can assist you with any part of the creative process for your site. We have working relationships with graphic artists, video editors, copy editors and photographers who are able to help you with content for your site. These services will be charged out at an additional cost to the client.

What is a late payment reactivation fee?

A reconnection fee of R50 will be payable in the event of services being suspended (due to non payment) for a period of 7 days or longer. This payment will required to be made in advance of the reconnection of services.

100% Satisfaction Guaranteed

Based on 25 reviews.
Steffan van der Male
Steffan van der Male
2022-06-10
Verified
It was great to work with Gareth and Marlon on our iHub.africa website. They were communicative, fast and very capable. Definitely recommend them!
Leanne Brull
Leanne Brull
2022-06-09
Verified
Amazing team that is willing to go over and above for you. Patient, professional and efficient with every step of your online journey. Thank you to Integrated Web Services, you guys are incredible!
Hardlife Muhamba
Hardlife Muhamba
2022-06-03
Verified
These guys designed two of my companies websites and I was very impressed with their professionalism, work ethics and turnaround times. I recommend them to anyone.
Sabie-Sam Ngwenya
Sabie-Sam Ngwenya
2022-05-31
Verified
Integrated Web services run our club, Rovers FC website. Our website is professionally run and it is user-friendly for all those that visit it for the first time and those that go onto the website to register players. Thank you Intergrated Web Services
Claudia Van der merwe
Claudia Van der merwe
2022-05-31
Verified
A brilliant creative & technical team, that bring your concepts and ideas into reality. Great attention to detail & even better customer service! They assisted with our re-branding, website creation & optimization, creative content & much more!!
Paullette Van wyhe
Paullette Van wyhe
2022-05-26
Verified
Integrated Web Services did an amazing job developing our Fur Mama website for us, we're really happy with the result. As always, they are very attentive, professional and always willing to lend a helping hand when needed. Great quality work. I will definitely recommend them. Thanks Paullette
Canton Parker
Canton Parker
2022-05-26
Verified
Love the INTEGRATED family! The best!
Kyvin Smal
Kyvin Smal
2022-03-30
Verified
Extremely impressed with the idea put into making such an aesthetically appealing site in relation to what we were aiming to achieve. Requests were met in a very short period of time. Exceeding our expectations with the visual concepts, leaving us impressed and satisfied.
Anita Arendsen
Anita Arendsen
2022-03-17
Verified
I logged a request on Friday and whilst there was a communication breakdown to begin with, I finally got a response by mid-morning on Tuesday. Marlon went out of his way and delivered promptly and superbly on the request. Integrated Web Services are professional and customer focused. They have given me good service since inception and did not disappoint this time. By Tuesday evening, I had a brilliant banner on my webpage! Thanks so much team!
Rhema Vaal Family Church
Rhema Vaal Family Church
2022-02-24
Verified
What a wonderful, painless experience dealing with Integrated Web Services. They were friendly, efficient and went above and beyond what was asked for. The migration of our Website from another provider and redoing the look and content was seamless. The sharing of their knowledge and expertise was refreshing in an age where everyone is too scared to pass it on. Thank you for this amazing experience. We look forward to a long and happy partnership.

NEED HELP?

ALLOW US THE OPPORTUNITY

TO HELP YOU

GROW YOUR BUSINESS

ONLINE PRESENCE.

sales@integratedwebservices.net

web@integratedwebservices.net

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Operating Hours:

Mon – Fri: 9am – 6pm
Sat: 9am – 11am
Public Holidays: Closed

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