sales@integratedwebservices.net

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Mon-Fri: 8am-6pm (After hours use Whatsapp)

Agency Committed to Helping Businesses Grow

Most common questions

How long will the website design process take?

From the time we get all your content from you the client (images, text, logos, videos and pay gateway information) it will take 5-7 days for your first site preview.

Can I cancel my packages?

We will do our best to help you get the site of your dreams and we never ever want to see a client go, but if you just not able to continue to pay for your package for any reason,  Please call us and we will work something out.

What is Monthly Security Updates?

These involve updating your website plugins, themes and Captcha.

What is the 30 min / 1 hour Monthly Content Updates?

The monthly update time ie: 30 min or 1 hour monthly content updates will be used for content changes to your website. This would include new blog posts, change of contact information or other content, updating images / videos.

How quickly can I have issues resolved so that I don’t loose business?

Depending on the complexity of the issue, turnaround times on technical issues range from same day (a matter of an hour or less) to as many as 24 hours.

What is Automated Recurring Billing? How does it work?

Automated Recurring Billing is a requirement on all website subscriptions packages where an ongoing monthly invoice is issued. All our subscription packages make use of automated recurring billing. Clients who have elected to go with the monthly packages accept the terms of recieving monthly automated payments from iWeb Services upon making thier first payment. For more info refer to our Terms & Conditions

How do I get help or support?

Once you become a client, you will have access to our client portal. In this section you can view or manage all your invoices, services and you can submit tickets from your client area.

Can I sell my products on my website?

The commerce option is available on the business package. This will give you all the needed features to be able to sell your products safely online.

What happens if I have an existing domain and or hosting package?

Thats no problem at all. We will point the domain to us – and with the c panel / WordPress admin access – we will develop your site.

I have text content for my site, but no logo or images - what do I do?

We can assist you with any part of the creative process for your site. We have working relationships with graphic artists, video editors, copy editors and photographers who are able to help you with content for your site. These services will be charged out at an additional cost to the client.

What is a late payment reactivation fee?

A reconnection fee of R50 will be payable in the event of services being suspended (due to non payment) for a period of 7 days or longer. This payment will required to be made in advance of the reconnection of services.

100% Satisfaction Guaranteed

Based on 22 reviews.
Paullette Van wyhe
Paullette Van wyhe
2022-05-26
Verified
Integrated Web Services did an amazing job developing our Fur Mama website for us, we're really happy with the result. As always, they are very attentive, professional and always willing to lend a helping hand when needed. Great quality work. I will definitely recommend them. Thanks Paullette
Sabie-Sam Ngwenya
Sabie-Sam Ngwenya
2022-05-26
Verified
Canton Parker
Canton Parker
2022-05-26
Verified
Love the INTEGRATED family! The best!
Kyvin Smal
Kyvin Smal
2022-03-30
Verified
Extremely impressed with the idea put into making such an aesthetically appealing site in relation to what we were aiming to achieve. Requests were met in a very short period of time. Exceeding our expectations with the visual concepts, leaving us impressed and satisfied.
Anita Arendsen
Anita Arendsen
2022-03-17
Verified
I logged a request on Friday and whilst there was a communication breakdown to begin with, I finally got a response by mid-morning on Tuesday. Marlon went out of his way and delivered promptly and superbly on the request. Integrated Web Services are professional and customer focused. They have given me good service since inception and did not disappoint this time. By Tuesday evening, I had a brilliant banner on my webpage! Thanks so much team!
Rhema Vaal Family Church
Rhema Vaal Family Church
2022-02-24
Verified
What a wonderful, painless experience dealing with Integrated Web Services. They were friendly, efficient and went above and beyond what was asked for. The migration of our Website from another provider and redoing the look and content was seamless. The sharing of their knowledge and expertise was refreshing in an age where everyone is too scared to pass it on. Thank you for this amazing experience. We look forward to a long and happy partnership.
Despina De Necker
Despina De Necker
2022-01-24
Verified
Integrated web services assisted me in creating my ecommerce website. They were extremely helpful and guided me every step of the way to what was being done and what was needed. Very professional and efficient service received. Will highly recommend them.
Gerhard Walters
Gerhard Walters
2021-11-04
Verified
I just wanna say a big thank you to Integrated Web Services. I asked them to design and help me with a e-commerce website, I had a bit of a challenge for them with what I wanted integrated. They took the challenges and made the site even way better then I ever thought possible. Friendly, helpful and always ready to help, even after the site has launched. I would definitely recommend them to anyone look for a site. Well done Warwick and Marlin
Justin Jackson's Carp Adventures - South Africa
Justin Jackson's Carp Adventures - South Africa
2021-10-17
Verified
What an awesome experience. My website was done in excellence, over and above my expectations. The support has been phenomenal and they are always ready to assist. I would highly recommend Integrated Web Services for you website needs!
Melanie Erasmus
Melanie Erasmus
2021-10-05
Verified
The professionalism and response time to my requests was fantastic. The website is of a high quality and they treat their clients with respect and dignity. I will recommend them to any company looking to go the next level of professionalism.

NEED HELP?

ALLOW US THE OPPORTUNITY

TO HELP YOU

GROW YOUR BUSINESS

ONLINE PRESENCE.

sales@integratedwebservices.net

web@integratedwebservices.net

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Operating Hours:

Mon – Fri: 9am – 6pm
Sat: 9am – 11am
Public Holidays: Closed

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